Product Management

Is ShipBob Right For You! Here’s Your Answer!

By Samik

31 January 2025

7 Mins Read

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Are you tired of shipping nightmares? �� Before looking for new shipping services, check out this blog!

Running an e-commerce business can be the wildest ride possible on a rollercoaster and trust me! Shipping becomes the biggest headache. And this is precisely where ShipBob comes into play.

This company specializes in fulfillment, which means they are ready to take care of all the mess right after you make a sale.

Let’s think about it: you will no longer have to wrestle with the boxes, luggage the packages to the post office or stress over a simple deadline. ShipBob is there to handle everything, whether it is for warehousing, shipping, packing, or even returning goods.

Maybe you are a small start-up group or a growing brand, ShipBob is there to help streamline the entire operation, reduce shipping costs, and even deliver top-notch customer service. So, buckle up and learn how this game-changing shipment service can take your e-commerce to the next level!

About Shipbob Inc

About Shipbob Inc

Founded in 2014, Divey Gulari and Dhruv Saxena started ShipBob IInc. to create a fulfillment service that can help e-commerce businesses scale by managing the logistics as well as supply chain.

The platform of ShipBob can provide you with a single view of a business’s sales channels, inventory, orders, and shipments.

So, what exactly ShipBob does?

  • Fulfillment: ShipBob usually sends orders to various warehouses, especially when inventory is packed, picked and further shipped to the customers.
  • Shipping: ShipBob also offers a standard as well as expedited shipping options to 200 countries.
  • Analytics: Moreover, ShipBob’s platform can solely provide better analytics as well as reporting in order to help the businesses run in an effective way.

ShipBob Pricing and Strategies

ShipBob Pricing and Strategies

ShipBob offers better fulfillment services for e-commerce businesses. This includes proper growth planning, a warehouse management system or WMS, and 2-day express shipping.

The ShipBob pricing mainly includes:

  • Fulfillments spend minimum: A minimum monthly spend of around $275 for the fulfillment services.
  • WMS implementation fee: There is only a one-time fee to implement the WMS for ShipBob.
  • WMS monthly software fee: You can pay a certain monthly amount for using WMS of ShipBob.
  • Order shipping cost: There is a specific shipping cost for each order. This pricing totally depends on the weight of the order, destination dimensions and lastly, the shipping speed.
  • Shipping speed: There is a specific pricing strategy for how quickly the package needs to be delivered.
ServicePricing modelCostExtras
OnboardingFlat rate$35/ hour$45 per hour after the first two hours
StorageVariable$40/pallet, monthly$10/shelf, monthly$5/bin, monthlyPrices vary per ShipBob fulfillment location. Check the tables below.
Pick and packVariableFrom $0.25 per pick per order$0 for first four picks per order
Packaging (standard)Flat$0Included in fulfillment costs
Packaging (branded)VariableDepends on branded packagingn/a
KittingDetermined per projectDetermined per projectExtra $0.04 – $0.5 paid per touch beyond the basic kitting project
ShippingVariableDetermined by carriern/a

ShipBob Locations

ShipBob Locations

ShipBob has gained popularity as a fulfillment company that helps get their products to the customers. The company has warehouses all over the US, Canada, and even in Europe.

This means your stuff can be easily stored closer to all your customers. As a result, it can lead to speedy shipping at a low cost.

Here are some of the places where you can find a ShipBob warehouse:

  • United States: California, Florida, Illinois, New Jersey, Nevada, Texas, and more!
  • Canada: Ontario
  • Europe: Poland

So, if you’re an online seller looking to simplify shipping and reach more customers, ShipBob could be an excellent option for you.

Contact information based on locations: ShipBob US and Canada: Call 1-312-313-1104 ShipBob UK: Call +44 2045 874 231

ShipBob Reviews

ShipBob Reviews

Now you might think, “Is shipbob good?” and let me tell you, it is pronounced to even think like that. Don’t worry! In this section, we will discuss the ShipBob reviews to help you understand what other customers are currently feeling.

ShipBob is currently has a 4.3 rating on the Trustpilot platform. Pretty impressive, right? This review is based on 831 reviews about ShipBob and its services.

The reviews show ShipBob’s excellence in doing B2C services in the USA. They also have shown immense success in the set-up and integration process. Moreover, the customers also talked about their good customer service.

The reviews…

I am providing some of the reviews in the following: read on…

  • “Quality of service from our account manager Savi and the rest of the team. The systems they use are easy to understand even for people with no prior experience. Their AI technology has helped us save thousands by positioning our inventory where our customers are. Ownership of any small issues that ever arise. Quick efficient service and most importantly they care for our products as if it’s theirs. The best 3pl / pick n pack we have ever used!” (Positive review)
  • “….We have been using Shipbob for 3+ years now and it’s been a good experience. Our account manager Benyamen is also very responsive and help guide us through all our issues.” (Positive review)
  • “…..When questioned about this obvious error, the representative appeared confused and started listing other shipping options without addressing the fundamental misunderstanding……The combination of inflated domestic shipping rates, inability to provide basic international shipping information, and the concerning lack of geographic knowledge from their support team…..” (Negative review)
  • “….I have received a couple random charges, which is concerning. I have asked what they are for and they have not provided an answer. I have a feeling that it is a bi-weekly storage fee.” (Negative review)

ShipBob Login: A Step-By-Step Guide

When you are trying to log in to the ShipBob account, you can use the email address and password you provided when you created the account.

Now, if you are a user and don’t know how to sign up to a ShipBob account, here are the steps:

  • First, you must fill in the first name and last name of the user. You may also be required to give the email address.
  • After that, you must select the role of the user.
  • Once done, you can click on the “Send invite” button.
  • The user will receive an invitation to their ShipBob account.
  • Lastly, the user can use the email address and password to log in to their account.
Notes: You can constantly update the email address that you have provided from the My Profile page in the ShipBob dashboard.

ShipBob vs. The Competition

The right fulfillment partner must be selected. ShipBob is well-recognized for its user-friendly technology, good customer service, and robust network of fulfillment centers.

Key competitors include:

  • ShipMonk: Focuses on speed and efficiency, ideal for businesses prioritizing rapid delivery.
  • Red Stag Fulfillment: Specializes in the handling of unique or complex products, offering flexibility for businesses with particular needs.
  • Fulfillment by Amazon (FBA): It taps into the vast infrastructure of Amazon, accesses its customer base, and gets fast shipping options.

Factors that You Must Consider

  • Budget: Pricing models vary significantly (per order, item, monthly minimums).
  • Order Volume: Some 3PLs serve high-volume businesses, while others are better suited for smaller operations.
  • Type of Product: size, weight, and special handling requirements.
  • Technology Needs: Evaluate the need for integration with your e-commerce platform.

The Optimal Choice!

The best fulfillment partner really depends on your specific business needs and priorities. Do your research, compare prices and features, and don’t hesitate to contact potential partners for more personalized advice.

Distributed inventory: ShipBob

Managing inventory across multiple locations can feel like juggling flaming torches, but that’s where ShipBob’s distributed inventory solution comes in. It lets you store products in multiple fulfillment centers spread across different regions. Why does this matter? Faster shipping and lower costs!

When you store inventory closer to where your customers live, their orders get delivered quicker, and you save on shipping fees. Plus, ShipBob’s software makes it super easy to track stock levels and see which fulfillment centers need a restock.

It’s like having eyes everywhere, without the creepy surveillance vibe. Whether you’re scaling your business or just trying to optimize, distributed inventory gives you the flexibility and efficiency you need. Think of it as giving your products a first-class ticket to your customers’ doors.

Order Management: ShipBob

Keeping track of orders doesn’t have to be a chaotic mess of spreadsheets and sticky notes. ShipBob’s order management system brings everything together in one easy-to-use dashboard. From the moment an order is placed to when it’s delivered, you can oversee the entire process without breaking a sweat.

What makes it even better? Automation! You can set rules for specific orders, like prioritizing express shipping for certain customers.

Plus, ShipBob integrates with popular platforms like Shopify and WooCommerce, making your life even easier. No more switching between systems—just seamless order processing.

And if something goes wrong (because, let’s face it, things happen), ShipBob’s system helps you manage returns and keep customers in the loop.

It’s all about making your workflow smooth and keeping your customers happy. With ShipBob, managing orders feels less like work and more like checking things off your to-do list.

Reporting and Analytics: ShipBob

Data might sound boring, but ShipBob’s reporting and analytics tools turn it into a game-changer for your business. You get real-time insights into everything from shipping costs to inventory trends, all laid out in clear, digestible reports.

Want to know which products are flying off the shelves? Or which fulfillment centers need more stock?

ShipBob’s got you covered. With these insights, you can make smarter decisions that save money and keep customers happy. It’s like having a business coach, but in digital form.

The best part? These reports are customizable, so you can focus on the metrics that matter most to you.

Whether it’s average delivery times or total sales by region, ShipBob’s analytics help you stay ahead of the game. It’s not just about data—it’s about actionable insights that help your business thrive.

Wrapping It Up!

I hope this article will be helpful for you to understand everything about ShipBob. They have the ability to become your ultimate choice! The company and its fulfillment services have been successful in highlighting the power of purpose that not only helps in developing business but also motivates in creating spaces.

So, before you face another issue with your shipment, you can consider getting Shipbob services for your e-commerce business.

Additional Reading:

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Samik

Samik is a writer with 2+ years of experience in his pocket and a genuine interest in supply chain and logistics industry. He’s inquisitive and an Epistemophile who loves exploring industries like supply chain, business, finance, etc. When taking a break from his curiosity for logistics, he can be seen hyping over global phenomenon, documentary films, and motorbikes.

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